5/31/2007

The Soft Bigotry of Algorithms

Filed under: networking, social, standards — ryan @ 11:06 pm

The PR-masquerading-as-journalism that passes for “tech news” has been touting Facebook’s platform a lot this week. I have to admit that what I’ve seen has been pretty impressive–while a lot of companies like to talk about social media, Facebook has taken the basic idea of using the social graph as an underlying substrate for software and made it a reality. In doing so they’ve driven home a lesson too often forgotten in the orgies of hype that surround each new “social” technology: that the standards and conventions which make these systems possible always exclude as much as they connect. Susan Leigh Star recognized this 16 years ago, as a McDonald’s customer who is allergic to onions. Kenyatta Cheese and his illegitimate name provide the 2007 remix of Star’s phenomenology of conventions. It seems that Facebook has certain ideas about what kinds of names normal people should have, and what kinds of names are to be considered suspicious. If you’re one of the suspects, no problem: just show them your papers. Or you could opt out of using Facebook. But if they deliver on their promise to become the next Microsoft, you might just have to change your name instead.

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