The Wall Street Journal

February 6, 2007

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Kodak's Strategy
For First Printer --
Cheaper Cartridges

By WILLIAM M. BULKELEY
February 6, 2007; Page B1

In a move that could shake up the $45 billion-a-year ink oligopoly, Eastman Kodak Co. unveiled its long-awaited inkjet printer, with ink cartridges priced far less than its competitors.

Printer makers, led by Hewlett-Packard Co., have long used the razor-and-blade pricing model, in which the hardware is sold for little or no profit. They derive most of their profits from ink, which is priced at more per ounce than perfume or caviar. Indeed, annual sales of inkjet printers and multifunction devices world-wide are less than one-quarter the annual sales of consumable ink and paper.

[New Competition]

Kodak, which is led by several veterans of H-P's printer group, plans to modify that model by making more money from hardware and accepting lower profits from the ink. It says it will use a combination of new technology and alternative pricing to slash ink prices by about 50% per page. On Tuesday, it unveiled new inkjet-based multifunction devices that print, scan and copy documents, Web pages and photos. The printers, primarily intended for home rather than business use, will be priced at $150 to $300, depending on whether they have color displays and slots for camera memory cards. Analysts said the prices are each about $50 more than comparable multifunction devices now on the market.

Each of the Kodak printers will use a $10 black-ink cartridge and a $15 color-ink cartridge -- about half the prevailing ink prices. Kodak says consumers who buy high-volume paper packages will be able to print 4-inch-by-6-inch snapshots for as little as 10 cents apiece -- compared with 29 cents on typical home printers and well under common retail-store prices of 19 cents each.

Some industry watchers who have been briefed on the products think Kodak's strategy spells trouble for inkjet-printer makers, especially second-tier vendors like Epson, a unit of Seiko Epson Corp., and Lexmark International Inc. "This will be the year the razor-and-blade model breaks," says Charles LeCompte, president of Lyra Research, a Newton, Mass., market-research firm. He says Kodak's low-price strategy for ink is "such a dramatic message that someone will have to respond." The success of cartridge-refill companies, which cater to customers seeking cheaper ink rather than original cartridges and have grabbed about 30% of the world-wide ink market, shows that consumers are likely to welcome Kodak's approach, he says.

"This is going to change the industry," predicts Kodak's Philip J. Faraci, head of its digital imaging consumer group. Mr. Faraci, who was once senior vice president for inkjet systems at H-P, says: "For people who print a lot, we're offering a really great solution." Mr. Faraci says Kodak expects the lower price ink to be especially appealing to the top 20% of people who print at home and buy more than the average customer's 4.6 cartridges per year.

[Printer Photo]
The Kodak EasyShare 5500, a $300 high-end model that prints, scans, copies and faxes

Not everyone is convinced that Kodak's move will have much impact on the broad market. Ron Glaz, an analyst with market researcher IDC in Framingham, Mass., says Kodak will be successful in the niche of "people who want to print a lot of photos," because the company's name is associated with photography, but it is only in that segment that it will "put a lot of pressure on H-P and Epson."

Karl Schwenkmeyer, vice president of marketing, inkjet systems at H-P, predicts that consumers will stay with H-P. While ink price is an issue, he says, other factors such as ease of use and speed of printing are also important to buyers. He says that H-P's market share grew to 47% in last year's third quarter and that its ability to continue to spend more than $1 billion a year on printer research and development is resulting in continuous improvement in inkjet printers. He says that while photo printing is an important segment of the market, close to 90% of pages printed are other types of documents.

Lexmark declined to comment.

Kodak's Mr. Faraci says that while the company expects photo printing to be a key motivator for people to buy its printers, it designed the devices for general-purpose home and small-office printing. The devices can print and copy up to 32 pages a minute in black and white and 22 in color, and the high-end model includes a fax machine. He says Kodak's core market is families where both parents and children are using computers. Kodak says its research shows that over 70% of all families restrict their children's printing because of the cost of ink.

Mr. Faraci says that 10 years ago most consumers didn't think about the cost of ink, and looked primarily at the cost of a printer when purchasing. But today, Kodak's research shows that lower-price print cartridges are the single most cited feature that consumers are looking for.

"If we're wildly successful, we might get 1% of the market over the course of the year," Mr. Faraci predicts. He says his goal is to have Kodak printers producing 10% of the inkjet pages printed in 2010.

Kodak expects to start selling the new printers in March through electronics retail chain Best Buy Co., in an exclusive retailing deal that lasts three months.

Success of the inkjet printers is crucial to Kodak's future as film photography fades away. Kodak has undertaken a wrenching restructuring over the past three years, taking billions of dollars in losses and laying off nearly 30,000 people as it cut costs in the face of plunging revenue from film and photo-finishing. Its digital cameras are among the top three best sellers in the U.S., but they are consumer-electronics items with low profit margins and tough competition.

Kodak Chief Executive Antonio Perez, who headed H-P's inkjet-printer business as an executive there in the 1990s, proclaimed two years ago that Kodak would enter the inkjet market, the main medium for consumer printing of digital photos. If the inkjet printers prove popular, they could provide the kind of high-margin, recurring revenue that film used to give Kodak.

Kodak's printers incorporate innovative nanotechnology in the ink and print heads, squirting droplets that are only a few atoms in size from tiny nozzles. One benefit to Kodak of having such small nozzles on the print heads is that consumers may be reluctant to refill the cartridges with ink from other providers, for fear of clogging the holes.

Unlike most rivals, Kodak uses pigments rather than dyes in its ink, which makes prints more resistant to fading. Kodak was able to hold down the cost of its cartridges by keeping all of the electronics in the printer, unlike rivals who include some electronics in the cartridges.

Write to William M. Bulkeley at bill.bulkeley@wsj.com1

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