Knowledge Management Tools

Lecture Slides:

Download Powerpoint Slides

Recommended Literature:

• SMKE, Chapter 5: Strategic Management Tools for the Knowledge Economy
• WK, Chapter 7: Technologies for Knowledge Management
• Amrit Tiwana, The Knowledge Management Toolkit (New Jersey: Prentice-Hall, 2000; 2nd edition 2002) has sample applications on CD-ROM
• Rudy Ruggles, "Knowledge Tools: Using technology to Manage Knowledge Better" (1997). Available at:
  http://www.cs.toronto.edu/~mkolp/lis2103/kmtools.pdf
  
• Knowledge maps
  - BibTechMon
  - Datafusion's Knowledge Map software (in class demo)
• Mind Manager