Prof. Yale M. Braunstein
FH Anhalt Köthen
June 2004
Knowledge Management
English
German
Course Outline
1. From IM to KM
2. Basics of KM
3. The Case Study Approach
4. Knowledge Links and Gaps
5. Value Chains
6. KM Tools
7. Inform.-Intensive Areas
Case Studies
1. World Bank I
2. DaimlerChrysler
3. Siemens ShareNet
The Case Study Approach
Lecture Slides:
Download Powerpoint Slides
Recommended Literature:
Web site with good introduction to the Case Study Approach:
http://www.uidaho.edu/ag/agecon/391/casestudmeth.html
Practice Assignment:
World Bank case
Related Links
UC Berkeley
SIMS
Website Y. Braunstein
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last update:
09 June 2004