• User-Centered Design: Ethnography, task analysis, work process design, artifact analysis, cognitive walk-throughs, translating findings into design guidelines.
• Interaction Design: Information architecture, rapid prototyping, scenario development, storyboarding.
• Usability Engineering: Study design, in-lab user studies, survey design, quantitative and qualitative data analysis.
• Information Science: Categorization, taxonomy development, knowledge management, search visualization.
• Programming Languages: HTML, JavaScript, CGI, Lingo; some Java, JSP, and MySQL.
• Graphic Design: Formal training in graphic design for print and digital media. Excellent skills with graphics applications including Director, Photoshop, Premier, DreamWeaver, Flash, and Shockwave.
• Project Management: Experience working independently and as part of a multi-disciplinary team, supervised staff of 20, set schedules, determined goals and deliverables, delegated tasks.
• Verbal and Written Communication: Developed and delivered presentations to large and small audiences. Experience documenting projects and writing summary reports. Published several peer-reviewed articles.

Ph.D. University of California, Berkeley, expected May 2001. Dissertation:Computer Tools to Support the Early Phase of Architectural Design. Ethnographic inquiry into the image search and browsing habits of architects, developed and tested an image search interface to support these tasks on a digital desk display, usability studies.

Bachelor of Environmental Design, University of Colorado, Boulder, Dec. 1993. Training in architecture, computer programming, psychology, multimedia/graphic design.

User-Centered Designer. Dissertation Research, partial support from the National Science Foundation, (1998 - present). Produced design guidelines for hardware (pen input, large display) and image search user interfaces. Developed and tested prototype image search interface for use by architects in the early stages of the design process.
• Conducted ethnographic inquiry/workplace observations of architects' work practices.
• Developed information access process and interaction model.
• Designed GUI and implemented code in HTML, JavaScript, Java, and Java Server Pages (JSP).
• Managed 40,000 image database and 35,000 term thesaurus of architectural concepts.
• Designed, administered, and performed quantitative data analysis for usability study "Effects of Display Size and Input Device on Sketching and Image Sorting Tasks."
• Gathered qualitative feedback from lo-fi prototypes and informal interaction studies.

Project Director. UC Berkeley School of Information Management and Systems, (2000). Development of classification scheme to describe e-businesses for use by U.S. Dept. of Commerce.
• Conducted card-sorting user test to determine cognitive models of e-businesses.
• Built Web-based user interface to connect users' categorizations with database.
• Gave presentations to explain categorization principles and rationale for describing e-businesses.

Interaction Designer. Lawrence Berkeley National Laboratories, (1999). Prototyped an Issue-Based Information System (IBIS) decision making and knowledge management tool for the Building Design Advisor.
• Conducted user needs assessments and task analysis.
• Designed scenarios, storyboards, lo-fi prototypes and mock-up user interfaces.

Multimedia Producer. National Endowment for the Arts & UC Berkeley, (1996 - 1998). Produced digital video of medieval Cairo's changing urban form and programmed interactive courseware to teach architectural design skills.
• Designed interaction, navigation, and user interface.
•Managed project team of visual designers, content producers, and subject matter experts.